Company Brief
Genpart Services Ltd started operations in 2008 ago and was incorporated as a private limited company in 2013. Genpart strives for high standards in sales and service. Our valued client chain is proof that we are a trusted supplier of products services in power backup systems, especially generators.
Although our core business is generators, we also deal in plant and industrial equipment, parts and service. We are key stockists of generator parts and assorted components.
Over the years, our asset base has grown significantly and we proudly positioned as key SME dealers in our sector. It is our hope that your will discover us and appoint us as your preferred supplier of the said products and services.
At Genpart Services Ltd, we have harnessed and invested suitable intellectual capital that promotes superior collaboration and idea-sharing with our beneficiaries. We are committed to help organizations and enterprises stay profitable through provision of uninterrupted power supply needed to run your enterprise. Our motto is to focus all efforts to consistently deliver quality and service which exceeds the toughest demands and scheduling. We do this by employing tactical business outsourcing models, ROIs and best practices.
We aim to do this by providing direct benefit to our clients through competitive pricing, scalability, and building quality partnerships with manufacturers, dealers and other resellers. Through our widely recognizable strengths, Genparts Services Ltd maintains the technical expertise, professionalism, and financial capacity to succeed on the largest and deemed most mission-critical requirements
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Our treasured passion
We, at Genpart Services Ltd are passionate about 7 things:-
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We value your business, like it was ours. By Keeping our promises to our clients, and maintaining a subtle, corporate esque that ensures maximization of professionalism and standard business ethics
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We offer tips and professionala advice free of charge and work with you to the bottom solution layer without hype and crooked gait
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A focus on customer satisfaction. Making lasting impressions, friends (not merely clients)
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With appropriate product Knowledge, we assure clients of ability to render services 100% as expected at the most optimal cost.
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We operate with fidelity to a documented service charter - read our customer service policy. We believe that honesty and integrity have very high returns. Our teams are committed to moral and professional ethics that are the known keys to true success.
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Iterative Change – Achieve the ideal through incremental steps. Increasing knowledge, understanding and excellence in our field of enterprise
- Team work - This is notable at our shop, workshop and in the field. Getting things done and helping each other is important to us
OurCoreValues
Value for Money
Zero tolerance to exploitation and corruption. We seek to give value for money
Authenticity
We do the best we can to provide alternatives when unable or temporary solutions that work
Integrity
We NEVER switch genuine parts for generic, only by a client's order
Competency
Our product knowledge and years of experience is a beacon to our clients
and this is
Our Promise
It is very much to our purpose to offer quality service and satisfication when you choose us. As mentioned in our brief, we seek to build valuable relations with our customers and suppliers, not just 'another' walk-in. We aim to do this through a listening management, committed servicemen and honoring work schedules.
Our company's character is reflected in our documented service charter, customer service policy, HR policy and sensitivity to the environment.
Talented Staff
Information desk, skilled technicians and installers
Wide Product Range
Major world class brands, products and after sales service
Emerging Technologies
Knowledge on emerging trends and changes
Work Safety
A documented environmental, health & safety policy
